Completely carefree with our

managed services

Overview

Managed Services

As a managed service provider, we are also by your side following implementation and ensure regular monitoring and maintenance of your IT infrastructure – as an on-premise, cloud or hybrid model. Selecting the right service level agreement is an important element in securing your IT operations. This ensures the desired security and stability of your IT. Your employees are relieved of their workload and can concentrate on their core tasks and you benefit from accurate cost control. We have a solid working relationship with our customers based on trust and each customer is assigned a personal contact person.

Our Modular Managed Services

Unsere modularen Managed Services unterstützen Sie und Ihr IT-Personal beim Betrieb Ihrer Infrastruktur. Je nach Bedarf übernehmen unsere Spezialisten komplette Aufgabengebiete. So können Sie sich ganz auf Ihr Kerngeschäft konzentrieren.

Procedure

We work closely with you to identify the managed services that are right for you

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    Needs assessment

    We will arrange a discussion with you and, if necessary, your IT administrators to determine the managed IT services that are right for you. We are there to advise you from the very beginning.

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    Issue of Safety

    An important point is defining the service level agreement you require. We do of course advise you to take the greatest possible precautions. You decide which requirements you have in terms of availability, response times or warranty.

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    What We Offer

    Our managed services incl. service level agreement are tailored to your company.

Our Managed Services

  • Infrastructure Services

    Regular checks and measures allow us to ensure the performance capabilities of your infrastructure and IT operations – whether on premise, in the cloud or hybrid.

  • Managed Monitoring & Security Services

    We can safeguard the security of your IT infrastructure through real-time monitoring, analysis and optimisation of your IT system, applications and processes.

  • Managed Backup-Services

    Unsere Backup-Systeme stellen sicher, dass Ihre Daten jederzeit gesichert sind. Im Notfall ist jederzeit eine Wiederherstellung möglich.

  • Maintenance Services

    As a certified DELL OEM partner, we take care of the service and exchange of DELL components, such as servers, terminals and workstations.

  • Individual Support Services

    We work on the basis of individual service level agreements that we have defined together with you in advance. Our standard SLA service is generally provided as a basis.

  • Made & Hosted in Germany

    As a German company with branches in Regensburg and data centres in Munich and Nuremberg, we offer EU GDPR-compliant managed cloud and managed hosting solutions.

Expertise

Our managed services provide you with secure and stable IT.

forcenet has many years of experience as a managed service provider. Our employees have in-depth expertise and are familiar with the very latest IT technologies thanks to ongoing training and certification. We are in direct contact with the hardware, operating system and software manufacturers and can guarantee seamless processes and rapid solutions in case of problems. And in doing so, we work together with you in your best interests and in a spirit of trust. This means that the same people are always at your disposal as contact persons. Our certifications guarantee you the greatest possible security and high performance.